Shipping times & address formats:
Due to differing address formats, please ensure that all shipping addresses are entered correctly, spelt accurately, and in the correct order following the given template.
Any incorrectly entered addresses will not be liable for refund or compensation once shipped. The system does not check the addresses and prints the shipping labels automatically. It is the responsibility of the buyer to ensure that they double-check their shipping information upon checkout, in order to avoid disapppointment and inconvenience.
Please could international customers be extra cautious when placing orders, and ensure that all the information is spelt correctly and in the correct order. The addresses should be entered in English characters only as the system does not recognise foreign characters and symbols.
Address Template:
- Recipient Name
- House number, Street Name
- City / Town
- County / State
- Post Code
- Country
Address templates differ from country to country. If you are an international buyer, and you are unsure about the address template for your specific country, please check the Royal Mail guidelines in the link below and scroll down to find the specific address template for your own country:
https://how-to-address-your-mail.royalmail.com
Shipping Times
The delivery for our products is standard shipping times without tracking. Below are the respective shipping times for your region:
United Kingdom: 2-5 Working Days, (upto 1+ week).
Europe: 6-7 Working Days, (upto 2 weeks).
International: 7 Working Days, (upto 3 weeks).
Shipping times may vary and delays may be caused due to extenuating circumstances. Please allow up to two additional weeks for your order to arrive before contacting us. If it still does not arrive after that, please do not hesitate to contact us and we will offer all the help we can In sha Allah.
We thank you for your cooperation and understanding, we pray the book is a means of immense benefit for you and your loved ones, and draws you closer to the Book of Allah, Ameen.
For further questions, please contact us via email: [email protected]